It will happen, it has happened, and it will happen again. Every day, even with the best-laid plans, something inevitably comes up, and it takes up my time and resources. It could be an issue, a potential possibility or a real opportunity.
I am writing this article because it seems like every day this year one thing or another has occurred. The only way I have been able to effectively deal with it is to take a step back and really evaluate what is happening. It took me a few days of reflection in this new year to realize this is just a very normal process and I need embrace it and work through it every day.
Every one of the people I come in contact with at work has disruptions in their own lives. Some are related to work, and others are personal. Some people are better at working through them than others.
Ten years ago all of us whether we want to admit it or not experienced some massive disruptions with social media and mobile technology, (iPhone).
In 2017, Alexa, Google Home, and other voice-command products are going to disrupt processes and the way we acquire information.
Today, this word is also being used concerning our new president. President Donald Trump is about to disrupt things in a big way. Some of his plans and first actions could have an impact on our lives and businesses.
Looking at Disruption Differently
Today, when I hear someone mention the word disruption, I quickly turn to another word, OPPORTUNITY. In every disruption, there is an opportunity.
In 2017, alone I have been faced with the health issue of a close family member. I am working to build a closer relationship in the process. At the same time, I am working with a client on an issue he experienced with one of our services, and I am trying to regain customer trust and reevaluate processes to see where improvements can be made.
Additionally, I am working to anticipate the next distraction that may affect our business. With the influx of new technology coming into our market, it will be critical to continue to find opportunities for our workers to upgrade their skillsets.
Also, it is important to see what type of distractions our clients are dealing with. Low commodity prices continue to be a distraction, but people are persevering by producing higher yields to cover those low market prices.
Whenever I am faced with a disruption, I take a step back, write it down and immediately look at what opportunities are available. This process has helped me prioritize the distractions that come more frequently, and it helps put things in perspective. Good luck dealing with the disruptions you will face in 2017.
If you cannot see any opportunities, turn to prayer. I have turned to prayer a lot in the last year, and it is amazing the opportunities God has shown me if I seek Him. Remember, you are not in this fight alone!