I keep talking about 2015 being a big year and it has been. One of the key moves we made in 2014 was reconnecting with our managers and making sure they are really connected with the daily happenings at our company. It can make all the difference for future growth of your company.
I cane across this joke and I thought it was kind of funny at first,
Interview with the head of a growing company:
Journalist asks: So how many employees are working in your company?Answer: Approximately half of them…Source Funny Jokes & Quotes
The State of our Companies
Sadly, this might be the case in your particular company. I know there have been times in my career where I have seen this particular culture all too well. It starts with the management direction at all levels in the company. If the manager is not focused and does not have a grasp on the type of objectives that must be carried out, it is reflected in his/her staff. Sadly, it has a direct impact on the bottom-line for the company.
I really think the issue can be overcome by focusing on three key areas:
- Results and
Passion – Wanting to Learn and Grow
Instill a passion with your employees. You as a top executive understand that if your company is not growing everyday, you are quickly falling. If you are an executive and you can’t stand behind your product or service, do everyone a favor and get out. You are doing more harm than good.
Look for ways for your employees to grow, review processes and continue to look for ways to improve. Come to work each day with a smile and a new set of expectations. Do your job better and share your ideas with others.
Too many companies are dying because the passion to get better is not there.
Look at ways to measure performance. Identify new accounts, monthly sales and make sure employees know how the company is performing. Service to clients can be measured and it shows when customers come back and purchase more.
Again, performance reports should not be just some information that a handful of people look at. It should be a reason to communicate more with your employees and help them understand how they are making a difference in the company.
Ongoing Communication of Expectations
This one really is the differential in my book. Great managers, track their employee’s performance and work with them to improve processes. This only works if the manager is highly involved in the process.
In addition, top leaders of the company need to set the expectations and communicate a strong, consistent message of what types of initiatives and results are important to the company.
The key here is client service. Too often, top leaders are so disconnected with the process of serving clients, that they can’t even relate to the process. My advice to executives. Make sure your clients are receiving tremendous service. If they are not, then the rest of these items really don’t matter. The business of serving clients needs to be the focus at all times.
Reflecting back on that joke, what if you substituted “managers” in for employees.
Journalist asks: So how many “managers” are working in your company?Answer: Approximately half of them…
This statement may not be much of a joke and more of a statement. Make sure your management team is a solid one and that they are leading through passion, delivering results and communicating expectations with their associates.
It can make all the difference! I’ve seen it many times in my professional experience and I believe if companies are going to survive, they need to take a closer look at their leaders and make sure they are making a difference in the lives of their employees and the company.
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