I was reminded how important it is to listen more than I talk. One of my favorite business writers of all-time is Tom Peters. His books have made me think and rethink concepts over and over. Everytime I go back and reread one of his books I find myself relearning the same concepts that were stressed 20 to 30 years ago. Recently, I went to Tom Peter's YouTube Channel and I … [Read more...]
Listen to your current clients when issues arise
Focus Are you looking for new clients in 2013? Have you identified a new target market to direct your marketing efforts toward? Let me give you one additional piece of advice. "Don't neglect your current clients, especially those clients who have been with you for more than five years" Recently, I experienced this topic first-hand as a long-term client with another … [Read more...]
